Welcome to the refund policy of QUILTHORAXA. Our primary goal is to ensure our customers are satisfied with their purchases. If you are not entirely pleased with your purchase, we are here to help.
You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Once we receive your returned item, we will inspect it and notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your original method of payment.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
If you have any questions on how to return your item to us, please contact our support team at [email protected].
Thank you for shopping with QUILTHORAXA.